Recently, I’ve been contacted by a number of people who have told me that by using certain specific words that Twitter has suspended their account for several days. This is not an isolated incident and this is not something that is going away anytime soon.
Twitter has implemented what is most likely artificial intelligence to identify a few choice words in tweets and use that violation to suspend accounts.
The words that I have identified that trigger the Hateful Conduct filter include;
There could easily be many more words that will trigger a hateful conduct suspension, but those are the words that have been reported to me by people who have been suspended.
If there are other words that I need to add to this list I strongly encourage you to contact me at firstname.lastname@example.org so I can share that with other people and hopefully keep them from getting suspended.
The hateful conduct suspension does not take into account the context which you use the word. In some cases people are being playful, they’re referring to themselves in a positive manner, or their speaking to someone who enjoys being referred to with those words.
None of that matters.
You use the wrong word, then you are suspended.
If you’re a dominatrix and you call your slaves “sluts” then you will be suspended. If you’re a model who is into body modification, plays to a bimbo fetish, and you use that word, then you will be suspended.
I think you get the point.
Vox recently reported that Twitter was using algorithms to catch abusive content,
“‘38% of abusive content that’s enforced is surfaced proactively to our teams for review instead of relying on reports from people on Twitter.’ The company says this includes tweets that fell into a number of categories, including ‘abusive behavior, hateful conduct, encouraging self-harm, and threats, including those that may be violent.’ A year ago, 0 percent of the tweets Twitter removed from these categories were identified proactively by the company.”https://www.vox.com/2019/4/16/18410931/twitter-abuse-update-health-technology-harassment
The rules for hateful conduct are what they are using to trigger these bans.
Here is a copy of the rules from the Twitter site.
“Hateful conduct: You may not promote violence against, threaten, or harass other people on the basis of race, ethnicity, national origin, sexual orientation, gender, gender identity, religious affiliation, age, disability, or serious disease.”https://help.twitter.com/en/rules-and-policies/twitter-rules?
It doesn’t matter whether it’s fair, or it’s ethical, or you are using these words in a way that is supposed to be positive. Twitter is simply using a chainsaw to address this issue.
I think we can all agree that no one would want those words to be used in a hateful manner toward someone to be hurtful. Twitter should be looking out for people who are vulnerable.
But those of us who deal in adult content may use those words in ways that have a positive connotation, and the context which they are used should be taken into account.
Right now that’s just not happening though.
On Twitter, my advice is to steer clear of the words that I listed above and be careful with any other language that might trigger the hateful conduct algorithm.
If you have been suspended for using words other than the ones that I listed above, please contact me at email@example.com so we can help others avoid a mark on their account.
And keep an eye out for changes in Twitter terms of service and announcements that they make on their blog that may change this for better or for worse.
I’ll do my best to keep up with it and report to you here if anything changes.
Be careful out there.